How to donate your pre-loved items
Donate your quality, pre-loved items or buy from our shops and online marketplaces.
Every sale of your donated pre-loved items in our shops or on our online marketplaces helps to raise much needed funds for our life-saving work while also giving them a new lease of life, making more of the energy and resources used to produce them.
Drop off your pre-loved items to your local CRUK shop
You could help us to make your donations go further by easily dropping your bags and boxes into your nearest shop. Please call in advance so that our teams can be ready to receive your donations or direct you to a nearby shop with a larger capacity to support you.
We accept bags which are of standard 'bag for life' size (450x380x180mm) or larger than this (no heavier than 7kg). You can also donate your items in boxes if you prefer.
Occasionally there may be situations where we aren’t able to accept items from certain categories such as Children's Clothing, Books & Media, which are at the discretion of our Transport & shop teams.
We appreciate all donations, but we are unable to accept items which we cannot sell and would require us to pay for disposal. This includes anything dirty, damaged or with missing parts.
Home collection
We can collect from you if:
Please ensure all donated items are securely tied up in bags, or protected in boxes or other appropriate packaging, ready for the driver to collect before submitting a collection request.
Business or Corporate Partner collection
We can collect from you if you would like to donate 25 or more bags, furniture, or pallets of stock.
High-value items
If you have high-value items you wish to donate, please get in touch via the email link below.
We will need to know the below details to make initial enquiries so please include these when you contact us:
- Contact name
- Full address
- Telephone number
- Description of items (brand, model, condition etc.)
- Estimated value and photos (if possible)