Our fundraising promise

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Our supporters drive everything we do at Cancer Research UK. It’s only thanks to your generosity that we’ve helped double cancer survival in the UK in just 50 years.  

You are at the heart of everything we achieve. As such, giving to us should be a great experience and we promise:  

 

 

To be transparent about where your money goes

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We will provide information about our finances so you can see how your money is beating cancer and the difference you're making. For every £1 donated, over 80p is used to beat cancer. The rest is used to raise funds for the future. 

We will keep you up to date with our life-saving research your support helps to fund and how you are helping beat cancer. 

 

 

 

To respect any personal data you share with us

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Your data is safe with us. We never sell on your details, and we comply with data protection law 

We will make it easy for you to tell us how you want us to communicate with you, in a way that suits you - including how you can manage your preferences to choose whether to receive future communications from us. 

 

 

 

To operate our fundraising to the highest standards

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We aim for the highest possible standards in our fundraising, we are registered with the Fundraising Regulator and are committed to complying with The Code of Fundraising Practice. We are also a member of the Chartered Institute of Fundraising.  

We are proud to champion the principles of honesty, responsibility, and transparency when fundraising. 

We will only work with professional fundraising organisations that meet our high standards. We monitor all the fundraising organisations we use closely, and if we find cause for concern we will investigate as a matter of urgency. 

 

 

To be respectful

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If you do not want to give, or wish to stop giving to us, we will respect your decision. We will never put pressure on you to make a donation. 

We will always check whether you are happy and have the time to speak with us in person or on the telephone, before entering into any conversation with you 

We will be especially careful and sensitive when engaging with vulnerable people, including taking into consideration the persons age and those affected by cancer and will reflect this in our procedures and practice. 

 

 

To listen and learn

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We will always provide easy ways for you to contact us. Our friendly Supporter Services team is on hand to answer any queries and we very much value your feedback. 

Any questions? Please get in touch – we would love to hear from you. 

Contact us