Visit fundraise.cancerresearchuk.org and tap ‘Create a Giving Page’. You’ll be prompted to create an account or log into an existing account. Follow the steps to create a Giving Page. Please note, when you sign up to some Cancer Research UK events and challenges, a Giving Page may be created for you automatically. Check your emails after signing up to find out if that’s the case.
To start personalising your page, you’ll need to log into your account.
Go to the Giving Page you want to make changes to.
Look out for the pen icon*. It’ll show you all the areas you can edit on your page.
Once you have finished personalising, select 'Save' to see your changes on the page.
*You should find the pen icon in the top right-hand corner of the editable areas of your Giving Page. If not, don’t worry. It can appear in different places depending on what device you’re using.
There are a few different places where you can add images to your page. To add images you’ll need to log into your account and go to the page you’d like to add photos too.
To your gallery:
Go to the section that starts with ‘What is your mission?’.
Under ‘My gallery’, click the area with the camera icon labelled ‘Add a photo’.
Select the image from your device you would like to upload.
Click ‘Upload’.
The header image at the top of your page:
Go to the top of your Giving Page.
Click anywhere on the image.
Click ‘Upload custom image’.
Either click ‘Browse’ and choose an image from you phone or computer, or drag and drop an image from your files.
Click ‘Save’.
In an update:
Go to the section titled ‘Latest updates’ near the top of your Giving Page.
Click ‘Add a photo’ at the bottom of the box.
Select the image from your device you would like to upload.
Click ‘Add update’.
To remove images you’ll need to log into your account and go to the page you’d like to remove photos from.
From your gallery:
Go to the section that starts with ‘What is your mission?’.
Under ‘My gallery’, click anywhere on the photo you would like to remove.
Under the photo, click ‘Delete’.
A new pop up will load. Under the photo, click the ‘Delete’ button.
The header image at the top of your page:
Go to the top of your Giving Page.
Click anywhere on the image.
Click ‘Remove’.
Click ‘Save’.
From an update:
Go to the section titled ‘Latest updates’ near the top of your Giving Page.
Go to the update with the image you would like to remove and click ‘Edit’.
Under the photo click the bin icon.
Click ‘Save’
To add a video you’ll first need to upload your video to Youtube. To do this:
Open Youtube
Click ‘Create’
Select the file you’d like to upload then click ‘Next’
Watch instruction video Once your video is uploaded to Youtube, you can then log into your account and go to the page you’d like to add a video to. You can then follow these steps:
Scroll down to the section titled ‘My Video’, which can be found underneath ‘My Story’.
Click the grey square that says ‘Add Youtube video or select one of ours’.
Paste the link to your Youtube video into the box under the title ‘Enter your YouTube video share link’. Alternatively, you can select the tab at the top labelled ‘Our videos’ where you can select one of our ready-to-use videos.
Click ‘Save’
Please note, to be able to view the videos on the Giving Page, you will need to enable cookies.
To remove a video, first you’ll need to log into your account and go to the page you’d like to remove a video from. You can then follow these steps:
Scroll down to the section titled ‘My Video’, which can be found underneath ‘My Story’.
Click the pencil icon which can be found at the top right of your video.
Click the text that says ‘Remove Video’ which can be found underneath your ‘Video preview’.
Click ‘Save’
You can edit your story at any time. First you’ll need to log into your account. and go to the Giving Page you want to edit.
Scroll down to the section that starts with ‘What is your mission’.
Click anywhere in the area titled ‘My Story’. You will then be able to edit your story. This will appear at the top of your page for everyone who visits.
To change your display name, first Log into your account. Then follow these steps:
Click on your initial in the top right-hand corner.
Create a display name and click ‘Save’.
This will change your name everywhere except:
Your Dashboard
Your initial (in the top right-hand corner)
The 'Latest updates' section of your Giving Page (when logged in)
That's because these are your account name. Visitors to your Giving Page can't see your account name - they will only see your display name.
There are lots of ways you can use your page to boost donations.
Firstly, make the first donation. Making the first contribution encourages others to follow your lead.
You can set a fundraising target. Fundraisers who set a target raise 125% more than those who don’t.
Try personalising and updating your Giving Page regularly. Tell your supporters why you’re taking part. Add images and videos to keep your supporters updated on your challenge progress. Fundraisers who add a post and image to their page typically raise double the amount.
You can also encourage your supports to add Gift Aid to their donation. If your supporters pay UK tax, encourage them to add Gift Aid to their donation and the Government will give Cancer Research UK 25% extra, recovered from the tax that they pay.
When you create a new Giving Page you can choose to help fund research into a specific area on the ‘Motivation’ step of the page creation form.
Alternatively, if you do not choose to restrict your fundraising, you’ll be helping fund life-saving cancer research in the areas where the need is greatest.
You can’t change the cancer restriction of an existing page. The easiest thing to do is create a new page and link your pages by creating a Team Page, so you can see your total fundraising activity in one place.
You can change your fundraising target at any time. Increasing your target is a great way to keep your fundraising momentum. To increase your fundraising target, go to log into your account and go to the Giving Page you want to edit.
Go to the top of your page to the area that says ‘Total raised’.
Click on the ‘Total raised’ area.
Click ‘Save’.
To find your Giving Page, first visit fundraise.cancerresearchuk.org and log in using the email address you signed up with.
Navigate to ‘Your dashboard’ by clicking on your initial in the top right-hand corner. Here you can see all of your Giving Pages and Team Pages.
You can also search your emails (at the email address you used to sign up) – you should have received an email with the subject line ‘your Giving Page is live’ from 'no-reply@fundraise.cancer.org'.
To find someone else’s Giving Page, visit fundraise.cancerresearchuk.org, scroll down to find the search bar. To find the giving page you can search for either:
the fundraiser’s full name
the fundraiser’s email address
the name / keywords from their Giving Page or Team Page title
who the page is in memory of
To share your Giving Page, first go to the Giving Page you want to share. Click one of the 'Share' buttons that can be found at the top and in various other areas on the page. You can click on the icon of the social media app you would like to share you page to. You can also click ‘Copy’ to copy the web address and paste it into a message or on social media.
Before you start, go to your Giving Page - click the 'Share' button and then click 'Copy'.
Share in a direct message:
Open Instagram and start a direct message with the person you want to share your page with.
Paste your link into the message box and send
Add the link sticker to your stories:
Create a story and choose your image.
Tap on the 'Stickers' icon then select 'Link'.
Paste your Giving Page link.
Add the link to your profile:
Go to 'Edit Profile' then 'Add links'
Paste your Giving Page link.
Open Instagram and start a direct message with the person you want to share your page with.
Paste your link into the message box and send.
To change your account settings, Log into your account the follow these steps:
Click on your initial in the top right-hand corner.
Select ‘Account settings’.
From here you can change your account email address, profile picture, notification email preferences and password.
To change your account name, you’ll need to drop us an email at OnlineFundraisingQueries@cancer.org.uk. So we can process your request faster, in your email please include:
The URL of the Giving Page
The details you want to change.
By default, Giving Pages stay open indefinitely unless you set a date to close your page. If you wish to reopen a closed page or change the closing date of your page:
and go to the Giving Page.
Scroll down and select ‘Page settings’.
Select ‘Page closure date’. You can choose to set a future date to close your page or keep the page open indefinitely.
Tap ‘Save’ for the changes to come into effect.
Please note:
People can still view a closed page but can’t donate to it.
You don't need to close your page for the money you have raised to transfer to Cancer Research UK. This happens automatically when each donation is made.
If you're happy to keep the page online, but want to stop taking donations, you can change the closing date of your page. To do this:
Go to your Giving Page (make sure you're logged in).
Scroll down and select ‘Page settings’.
Select ‘Page closure date’.
Choose to close the page now or set a future date to close your page.
Tap ‘Save’ for the changes to come into effect.
People can still view a closed page but can’t donate to it. You can reopen a closed page by selecting ‘Keep your page open indefinitely’.
Please note, you don't need to close your page for the money you have raised to transfer to Cancer Research UK. This happens automatically when each donation is made.
If you'd like to take the page off the site completely, you can email us at OnlineFundraisingQueries@cancer.org.uk and we'll get that sorted for you. So we can process your request faster, in your email please include:
Your name
Your email address
The URL of the Giving Page you would like to remove.
If you'd like to remove one of your Giving Pages, off the site completely, you can email us at OnlineFundraisingQueries@cancer.org.uk So we can process your request faster, in your email please include:
Your name
Your email address
The URL of the Giving Page you would like to remove.
Once removed, your Giving Page will be completely removed from our website.
It’s not possible to completely remove a Giving Page with donations on. But we can close a Giving Page to the public. This means that no further donations can be added to that page. Don’t worry, the donations will still go directly to us.
To close your page:
Log into your account and go to your Giving Page.
Scroll down and select ‘Page settings’.
Select ‘Page closure date’.
Choose to close the page now or set a future date to close your page.
Tap ‘Save’ for the changes to come into effect.
If you would like your remaining Giving Page to also include the amount raised on your closed page, you can add this amount as an ‘offline donation’. You can do this by following these steps:
Log into your account and go to the Giving Page where you want the donation to show.
Scroll down to the 'Latest updates' section of the page.
Tap 'Add money raised offline' and select 'Offline'.
Scroll down and add the Donation amount.
Tap 'Save' and your page will then show the combined total raised from both pages as online and offline donations.
QR codes are a great way to share your Giving Page. When you're promoting your page offline, for example using a poster, it's easier for people to scan a QR code using their phone, than to type out the URL.
and go to your Giving Page.
At the top of you’re Giving Page near the ‘Share’ and ‘Donate’ buttons, you’ll see a QR code icon and text that says ‘QR code’.
Download the QR code to your device or print the QR poster.
Your supporters can then scan it with their phone.
Make sure your phone is connected to the internet.
Using a phone camera app, point it at the QR code as if you are about to take a photograph of it.
Once you can see the QR code in focus, a new button or link should appear on your screen, close to the image of the QR code.
Clicking the button or link will open a new web browser tab, taking you to the Giving Page.
If you need further support with online fundraising, would like to report a problem, or give us feedback, our friendly Supporter Services team is ready to help you.
Find all the links and information you need to set up and get the most out of your online fundraising.
