Access to treatment

Making a complaint

If you're not happy with the care or treatment you have received, you can make a complaint. This applies to NHS and private healthcare. Find out how to complain and where to get help.

There are things you can do and people you can speak to if you have had problems with your care.

You can claim clinical negligence if something goes wrong with your treatment.

There are organisations that can help you when making a complaint or clinical negligence claim.

Last reviewed: 12 Oct 2026

Next review due: 12 Oct 2029

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